Week 1 - Making the case for your course / case study
1 - Frame your problem Write a prompt that describes what initiated the need for an investigation. Think about your prompt as a crime scene, and your goal (as an investigator) is to find out what happened. A useful prompt is easy to describe to stakeholders with whom you will be working. While talking to a paint contractor, you discover that paint contractors are having major issues with employ recruitment, training, and retention (RTR) as they struggle with keeping up with demand for their services. As a result, they are forced to turn away customers (costing money). 2 - Formulate a research question Why is there such a big problem for paint contractors with recruiting, retraining, and retaining new employees? What are the underlying causes of the problem? 3 - Choose your instruments job task analysis determine the tasks that employees need to be able to perform. How? (methods for finding out) Surveys are sent to cu...