Week 1 - Making the case for your course / case study
1 - Frame your problem Write a prompt that describes what initiated the need for an investigation. Think about your prompt as a crime scene, and your goal (as an investigator) is to find out what happened. A useful prompt is easy to describe to stakeholders with whom you will be working. While talking to a paint contractor, you discover that paint contractors are having major issues with employ recruitment, training, and retention (RTR) as they struggle with keeping up with demand for their services. As a result, they are forced to turn away customers (costing money). 2 - Formulate a research question Why is there such a big problem for paint contractors with recruiting, retraining, and retaining new employees? What are the underlying causes of the problem? 3 - Choose your instruments job task analysis determine the tasks that employees need to be able to perform. How? (methods for finding out) Surveys are sent to current employees who provide feedback about what they do eve